Shipping

Flat rate shipping: $9.95

Your order will be processed within 2 working days. Due to our items being ‘oversized’ delivery times are longer than usual. Delivery to North Island locations usually takes 3-4 business days from processing and to South Island locations 4-6 business days. Rural addresses may take an additional 1-2 days.

All orders are final. As we process orders quickly, we generally cannot change your order once it has been placed. You can however, return your order as per our 30 day return policy.

Stick Mobility NZ is closed on all New Zealand public holidays. No orders are processed on these days.

returns

We offer a 30-day return policy on purchases on stickmobility.co.nz. We will refund the total of the items returned in your order, less shipping costs each way. If the return is a result of our error, Stick Mobility NZ will also refund shipping charges and will compensate you for the return shipping of the item.

Items should be returned in the original product packaging with the receipt (that was emailed to you when you ordered) included and/or contact details and order number.

Please return to:
Stick Mobility NZ
Attn: Returns
89 Austin Street
Onekawa
Napier 4110

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